Whitelisting

Pro jistotu, že se k Vám náš email dostane, prosím dodejte  Váš email do emailového adresáře, nebo náš email zadejte do whitelistu emailového programu, který používáte. 

Například, Seznam.cz někdy schovává emaily do nové složky "Hromadné". Dostat je zpět mezi "Doručené" je otázka 3 kliknutí. 
1. Ve složce (vlevo) "Hromadné" si otevřete náš libovolný e-mail ( kancelar@cetros.cz ).
2. Klikněte na Přesunout v levém horním rohu.
3. Zvolte složku Doručené a žádný e-mail od nás se už nezatoulá.


Další text k překladu pro další emailové služby viz níže

Text k překladu

Using Yahoo! Mail, Outlook, Gmail

Check your Bulk, Junk or Spam folder (respectively). If you find an e-mail there from SiteSell or "Ken Evoy," click to indicate that it is not bulk, junk or spam. The same type of process works for all major Web-based e-mail services (ex., AOL's).

Outlook
Click the Options link on the main menu tabs, then Safe List. Add our e-mail address to the Safe List. For newsletters, flag the first issue. This will ensure that it's kept in your inbox. The default for newsletters it to delete each issue after a week. To keep them all, change the newsletter settings.

Yahoo!
Click Mail Options > Filters > Add Filter and add our e-mail address.

Gmail
Be sure to check your Promotions inbox tab. If you find a SiteSell newsletter there, simply drag and drop it into the Primary tab. Click "yes" when Gmail asks you about future messages from SiteSell.

Using Apple Mail, Thunderbird or Other Client-side Email Software?

You may not receive email you want if it has been filtered out by your ISP before they deliver it to you. This may not be as easy to resolve as Web-based email. But here is what we recommend...

AOL (aol.com)
Log into your AOL/AIM Webmail Account and add SiteSell.com to your Address Book (click the Add Address button to add to your "People I Know" list). Check AOL's help for additional details, if required. You could also indicate "not spam" in AOL's Webmail.

Other ISPs (ex., att.net, attglobal.net, bellsouth.net, earthlink.net, verizon.net, comcast.net)
Either use their Web-based email once to indicate that mail from SiteSell is not spam or switch to Gmail or Yahoo! Mail (the most reliable mail delivery systems).

To Receive Email That You Have Missed...

OK, you have either indicated that a SiteSell email is not junk or you have switched your address to Yahoo! Mail or Gmail (if your ISP will not help you out). And now you want to receive "that missing mail." Here's what to do...

Send us an email via the SiteSell Support Form. Please tell us...

  • the name of the SiteSell e-zine or which email you did not receive
  • your first and last names
  • the e-mail address that we should send to now.

We will send the email to that email address.

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